TERMS & CONDITIONS

By employing the services of number four hairdressers and by accessing or using the number four hairdressers website, online booking system and social media platforms, you agree to be bound by the Terms as laid out below. We reserve the right to update these Terms from time to time at our discretion. 

BOOKING

  • The personal information which you are required to provide when you register with the salon and/or book a service will be true, current and complete.

  • You are responsible for notifying us of any changes to your personal information by e-mail, telephone or in person in order that we may contact you regarding an appointment if necessary.

  • We will treat all your personal information as confidential and will not pass it on to third parties without your consent.

  • A service booking can be cancelled or amended by us at any time up to the time of the appointment.

GENERAL

  • All our consultations are free and will be carried out by one of our team.  This complimentary consultation includes a complete analysis of your hair, scalp condition, hair texture and hair abilities.  Our team will consult you on all aspects of how to look after your hair at home so you always have healthy manageable hair.  The time allowed for a consultation is at the stylists discretion but is usually approximately fifteen minutes.

  • Our price structure is tiered accordingly to our stylists experience.  We reserve the right to change the level of a stylist without notice.

  • If you are more than 15 minutes late we may have to ask you to re-schedule your appointment or offer an alternative service or day for your appointment, however, we will always endeavour to fit you in.

  • We require at least 24 hour cancellation notice for all hair and services.

  • If you are unsatisfied with any service, we require that you call us within 48 hours of your appointment.  No refunds or alternative services will be offered before your hair is fully assessed by a salon manager or supervisor.

  • Retail products will only be refunded if unopened and in original packaging with a purchase receipt or if there is a fault with the product.

  • Online and in-salon exclusives cannot be used in conjunction with other offers/discounts.

WASH, CUT AND FINISH

  • We offer complimentary fringe trims with for our existing clients. Full cut prices will apply for cutting and styling a new fringe.

CHILDREN

  • Child prices apply all day Monday to Friday.  On Saturdays and Sundays adult prices apply with a 20% discount.

  • A child’s hair cut includes a full consultation, hair wash, cut and an express dry

  • Extra charges for long hair, extra services and time are at the discretion or your stylist

  • No hair colour for children under the age of 16, even with parent’s consent.

  • All of our offers exclude children up to the age of 16, unless the offer specifically states children’s discount applies.

COLOUR

  • All clients that have not had a colour service in any of our salons before must have a skin allergy patch test done 48 hours before any colour appointment.  We also recommend that existing customers have a patch test if they haven’t visited one of our salons for six months or more. Speak to any of our stylist and they will be happy to give you advice on this.

  • Our price for colour services does not include any finish services. (i.e.: blow dry or cut & blow dry). We require that all colour services are followed by an express dry at the very least.

  • Extra charges for partial colouring or extra services by quotation and your stylist discretion.  You will be informed of any extra charges before this service is performed.

  • Extra charges for long hair or extra time are at the discretion of your stylist

SPEAK TO US

For more information about our Terms and Conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@numberfourritherdon.co.uk or by mail using the details provided below:

number four hairdressers

4 Ritherdon Road

Balham

London

SW17 8QD

United Kingdom

CONTACT 

ADDRESS

4 Ritherdon Road
Balham
London
SW17 8QD

OPENING HOURS

Mon - Fri :

9am - 9pm

Sat & Sun :

9am - 6pm

CONTACT US

020 8682 4421 salon number is temporarily off.

ALL appointments must now be booked on-line in advance

(sorry no walk-ins to minimise the number of people inside the salon). 

© 2020 number four hairdressers

  • White Instagram Icon
  • White Twitter Icon
  • Black Twitter Icon
  • Black Instagram Icon